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How to Create a Window Display

(A window display at Lovella Salon in New York City) Just this past week, I was walking through the mall with my husband, and I noticed the most gorgeous window display in front of Neiman Marcus. A beautiful black and white theme, beautiful lighting, and Chanel shoes were prompted in the window for all to …

Success Story: XSport Spa

(Perri Polowy, Spa Educator for XSport Spa) This year, XSport Fitness was selected for our 2014 President’s Award of Excellence – Wellness & Fitness Center. Perri Polowy, Spa Educator for all 16 XSport Spa locations, discusses how Repêchage Professional Skin Care has helped the spa division expand and make its presence within a fitness center. …

Making Clients a Top Priority

Let me start off by pointing out the obvious – without clients, you have no career, no business. We are in the service industry, making it critical that we maintain strong relationships with existing clients and turn new clients into lifelong ones.  I was able to advance my career not just because my services were …

Remembering Today – 9/11

(Image Credit: imgls.com) Today marks the 13th anniversary of a day that I will never forget, and I’m sure you won’t either. Each year can pass by, but this is a day that is very much vivid and alive in my memory.  I remember getting up late in the morning, as I had returned late …

The Importance of Treatment Protocols

Just this past week, I had a client tell me about that he was feeling stressed and overworked because his clients did not want to book appointments with his other employees. Clients always wanted to see him because they could expect their blowout to be a certain way each and every time. It wasn’t that …

3 Tips for Managers on How To Lead Staff at a Salon/Spa

Being the manager of a beauty business isn’t easy. You wear many hats, have many responsibilities, and have the job of making both customers & employees happy. I’ve owned my own business before and took on the role as manager, so trust me, I’ve been in your shoes and understand that the job isn’t easy! …

Spa Trend – Focusing on the Body

Today, making an effort to take care of our bodies is becoming a growing concern. Green juices, raw foods, eating organic, and fitness seem to be vastly increasing in popularity. For me, I know this is the case. I wake up every morning, prepare my juice, and head over to Central Park where I go …

How to Give Clients Proper Skin Consultations

As estheticians, we are experts of the skin. Clients visit us to receive treatments, and feel confident in putting themselves in our professional care. In order to give clients the best experience and treatment possible, proper consultation is key. Greeting the Client Before skipping to the scientific stuff, remember that clients are people, and thus …

The Importance of a Super Clean Spa Environment

Before starting up Repêchage, I spent many years as an esthetician serving clients and running my own practice. One thing that I always made sure clients could expect to witness when walking into my treatment room was to find an environment that was both extremely neat and clean. For estheticians, I think it is important …

A Job Versus a Career

A job and career are two words often used interchangeably, but are they the same? From the moment I chose to start my journey to as an esthetician, I knew that practicing skin care was not going to be another “job” to fulfill. Being an esthetician was going to be more than just clocking in …