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Making Clients a Top Priority Making Clients a Top Priority

September 22, 2014

Let me start off by pointing out the obvious – without clients, you have no career, no business. We are in the service industry, making it critical that we maintain strong relationships with existing clients and turn new clients into lifelong ones.  I was able to advance my career not just because my services were loved, but because I understood how valuable each person that walked into my business... Read more →

Recently at the Blog

Lydia Sarfati Hosts the 2014 Repêchage 4-Day Master Class

September 23, 2014

September 15 – 18, 2014, Secaucus, NJ – Estheticians from around the globe, including Trinidad, Poland, Mexico, and Romania, traveled to Secaucus, NJ to... Read more →


Making Clients a Top Priority

September 22, 2014

Let me start off by pointing out the obvious – without clients, you have no career, no business. We are in the service industry, making it critical that we maintain... Read more →


Repêchage Now ISO 9001 Certified

September 22, 2014

September, 2014 – Repêchage is pleased to announce that it is now ISO 9001 Certified. To receive this certification, an audit was done on behalf of DEKRA at... Read more →


Press & Media

Lydia Sarfati Hosts the 2014 Repêchage 4-Day Master Class Lydia Sarfati Hosts the 2014 Repêchage 4-Day Master Class

September 23, 2014

September 15 – 18, 2014, Secaucus, NJ – Estheticians from around the globe, including Trinidad, Poland, Mexico, and Romania, traveled to Secaucus, NJ to learn from the master of esthetics herself – Repêchage CEO and Founder, Lydia Sarfati! Requiring at least 3 years of esthetic experience, seasoned estheticians mastered the tools they need to achieve skin care excellence and spa success. (Lydia Sarfati welcoming this year’s Master Class attendees) (Class attendees listen to Lydia Sarfati’s presentation) This year’s Repêchage Master Class started off with motivation and... Read more →


Repêchage Now ISO 9001 Certified Repêchage Now ISO 9001 Certified

September 22, 2014

September, 2014 – Repêchage is pleased to announce that it is now ISO 9001 Certified. To receive this certification, an audit was done on behalf of DEKRA at Repêchage’s 50,000 square foot manufacturing facility in Secaucus, NJ. The audit oversaw all operations, including development, design, manufacturing, packaging, and delivery methods.  The audit turned out to be successful, as a result of having 34 years of experience in the skin care and beauty market, and an ongoing focus on delivering high quality products and achieving outstanding customer satisfaction – both of which are essential... Read more →


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Success Stories

Success Story: Izabella Abramowicz, Director of Repêchage Polska Success Story: Izabella Abramowicz, Director of Repêchage Polska

May 30, 2014

Director of Repêchage Polska, Izabella Abramowicz, sat down with me to chat about her visit to New York for the Repêchage 16th Annual International Congress and to tell me about the latest success and happenings with Repêchage in Poland! This was your first time to New York, what was your impression? I like the different kind of people that are here and I appreciate that they are all so nice and helpful. They all have a beautiful mentality on life! When did you first decide to get into the beauty business and when did you decide to be a Repêchage distributor? I actually made the decision to... Read more →


Success Story: Winn Claybaugh, Founder and Co-owner of Paul Mitchell’s School Division Success Story: Winn Claybaugh, Founder and Co-owner of Paul Mitchell’s School Division

April 22, 2014

Winn Claybaugh is the author of Be Nice (Or Else!), “one of the best motivational speakers in the country,” according to CNN’s Larry King, and one of my dear friends. Winn has been a business owner for over 29 years, and is the founder and co-owner of hair care giant Paul Mitchell’s school division. He has traveled extensively around the country, working as an educator and consultant with audiences ranging from housewives and college students to CEOs and his next speaking-stop will be at the 2014 Repêchage Congress in NYC! He has been the National Motivational Expert for Paul Mitchell... Read more →


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Business Tips

Making Clients a Top Priority Making Clients a Top Priority

September 22, 2014

Let me start off by pointing out the obvious – without clients, you have no career, no business. We are in the service industry, making it critical that we maintain strong relationships with existing clients and turn new clients into lifelong ones.  I was able to advance my career not just because my services were loved, but because I understood how valuable each person that walked into my business was – and I made them a priority. Here are my tips to make sure you are doing so as well. Listen to Clients As professionals, whether you are an esthetician or a stylist, you immediately want to... Read more →


Serving the Teenage Client Serving the Teenage Client

August 25, 2014

It’s just about here – back to school time for teenagers! With this in mind, I thought it’d be most appropriate to discuss how to service teens at your salon/spa business. Of course, when we think of teens & skin concerns – we think of acne. For teens, acne is very common, and can have a huge impact on self-esteem. You were a teen once, and I’m sure you remember that during teenage years you weren’t the most comfortable in your own skin. Thus, it’s crucial to show a lot of compassion when dealing with a teenage client, and make sure to always make him/her feel comfortable. One... Read more →


The Importance of Treatment Protocols The Importance of Treatment Protocols

August 19, 2014

Just this past week, I had a client tell me about that he was feeling stressed and overworked because his clients did not want to book appointments with his other employees. Clients always wanted to see him because they could expect their blowout to be a certain way each and every time. It wasn’t that his employees weren’t talented, but they were not performing the same way he did, and results were not consistent. I’ve always believed that “Consistency equals luxury.” I know that one of the best ways to capture a client is to offer consistent results each and every time, which is exactly... Read more →


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Tuesday, September 23, 2014