Browsing Tag
Working with salon and spa professionals to grow their business has always been one of my passions. This was the inspiration behind an innovative skin care concept that has proven effective and successful for many of our professional clients: The Facial Bar.
Get inspired by Philip Douglas & Doug Olsen, owners of Philip Douglas® & Co. in beautiful Naples, Florida.
From working as a spa consultant and visiting salons and spas all over the world, I know that while upgrading space and services can make a big difference in increasing business, there are several improvements that can be made instantly (and without much cost) to increase morale and a spa’s bottom line.
Spring is almost officially here! And, just like a restaurant changes its seasonal offerings, the change in the season means it’s time to switch things up in your spa.
The New Year is around the corner. Are you ready? Lydia Sarfati shares tips that all spa/salon owners and solo estheticians can follow to be successful in the new year.
With thousands of spas in the U.S., your clients have a lot of options to choose from. How do you win the market? In addition to offering the best products and treatments you must provide exceptional customer service. Below I share key tips that will ensure you offer your clients the ultimate in spa treatments and amenities.
Are client cancellations or no-shows affecting your bottom line? These are inevitable in the service industry, but simple practices can help decrease both. Below I share my tips on what you can do to prevent and reduce the number of cancelled appointments, including how to establish a cancellation policy.
Retail-a-phobia? When it comes to retail, I hear all kinds of reasons why estheticians don’t like to sell products. Follow these ten tips to help entice each and every client to purchase product and watch your business grow!
“You only have one chance to make a first impression.” You have probably heard this phrase many, many times in your life. In fact, a person makes a first impression within seven seconds of meeting you. This is why focusing on your appearance and professional image is so important. To make a positive first impression, an image of professionalism, adherence to proper dress code and social etiquette are all essential.
Spas are now a $17.5 billion industry in the United States, but continued growth depends on staying up-to-date on emerging trends, research and technologies. It is for this reason that spa and salon professionals, business owners, and industry members are invited to attend the annual Repêchage Champagne Power Lunch, the premier annual motivational and educational networking event at Repêchage headquarters in Secaucus, NJ on Monday, December 3, 2018.